Privacy Policy

ABOUT US
GAMENANA is a mobile marketplace for video game owners and gamers to connect, chat, buy, and sell video games and gaming accessories locally & directly by consent. Our brands include GAMENANA Connect, GAMENANA Prime Marketplace, and GAMENANA.GAMES. Collectively we refer to our customers and visitors that use our site and services as “Users”. Protecting the private information of our “users” is our top priority. This Privacy Policy highlights the details about how our “users” personal information is collected, shared, and used by us. For the purposes of this Privacy Policy, unless otherwise noted, all references to “us” is GAMENANA LLC.
This Privacy Policy governs our Personal Information collection, processing, and usage with respect to our Website, Mobile Applications, and Subscriptions Services. It also highlights your choices regarding use, access, and correction of your Personal Information. By using the Websites and/or the Subscription Services, you consent to the Personal Information processing practices described in this Privacy Policy. If you do not agree with the Personal Information processing practices described in this Privacy Policy, you should not use the Websites or the Subscription Services.

1. Personal Information
This refers to any information that identifies you personally, directly or indirectly, including contact information, such as your name, email address, address, phone number, and other information about yourself and/or your company. Personal Information can also include information about any transactions, both free and paid, that you enter on the Websites and Mobile Applications.

2. Website and Subscription Services
This Privacy Policy applies to our website (“Website”), www.gamenana.games, our mobile application platforms, and related processing activities carried out on our behalf by third parties, e.g., payment processing. The Privacy Policy also applies to our Subscription Services GAMENANA Connect and GAMENANA Prime offered through our Website including any associated mobile applications (Mobile Apps) owned, managed, and controlled by GAMENANA LLC.
3. Collection of your Personal Information
Information we collect includes information users voluntarily provide when they visit our website, mobile applications or use our subscription services.
Users are free to explore our Website without providing any Personal Information. Users may also voluntarily provide Personal Information to us when they sign up to receive additional information from our Website or sign up for and use one of our Subscription Services, contact our customer service team, send us an email, or communicate with us in any other way. The Personal Information we process may include;
Name
Address
Email address
IP address
Phone number
Credit card information
Geographical information

Our online Website and mobile applications allow our users to browse and shop at our exclusive gaming marketplace, receive emails about discounts, and chat with other gamers to connect and trade video games directly.
Our users can store any type of Personal Information in the services, including payment, shipping, and billing information, but GAMENANA LLC does not access or share that data, and does not know what type of data you or other users are storing. The data is only used by the account owner and invited end-users as they intend to use it.

4. Payment and Order Information
We collect and process payment information from you when you subscribe to GAMENANA Prime, pay to feature your ad and buy products from our GAMENANA Prime Marketplace using our Website and Mobile Applications, including credit cards numbers, billing information, and shipping information using third party PCI-compliant service providers.

5. Automatically Collected Information
When you use any of our Mobile Application, Subscription Services or browse our Website, we or our third-party service providers may collect information about your visit to our Website, your use of our services, and your web browsing activities. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Website. We may collect this information as a part of log files as well as using cookies or other tracking technologies.

6. Subscription Services usage Information
In order to better improve our subscription service for our users we may collect email, name, and location and user actions within the Website and/or Mobile application.

7. Information We Receive from Third Parties
We may also receive your Personal Information directly from third parties, such as users from our email campaigns who may provide your Personal Information directly to us.

8. Cookies
GAMENANA LLC use cookies or similar technologies to administer our Website, track users’ movements on our Website, and gather demographic information about our users.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. We will not use cookies to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.
You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features our Website when you visit.

9. Single Sign-On
You can log in to our Website and/or Mobile Application using a Single Sign-on (SSO) service like your Google or a Facebook account. This service will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign-up form. Such services may give you the option to post information about your activities on this Website to your profile page to share with others within your network of friends and fellow gamers.

10. Children Under Thirteen
GAMENANA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this GAMENANA app and any of its services. If you believe that we have collected Personal Information about a child under 13, please contact us as us at: info@gamenana.games, so that we may delete that Personal Information.

11. How We Use the Personal Information We Collect
Within the scope of this Privacy Policy, we will either collect or process your Personal Information depending on how you use our Website, subscription, and services. GAMENANA will process your personal information if you sign up for a GAMENANA PRIME account, pay to feature an ad, buy from the GAMENANA Prime Marketplace
We may collect your data from the website and mobile application for marketing activities on our Website. We may collect your personal information. We may retain your Personal Information for as long as is necessary for us to provide your with our services.

By signing up you consent for us to process your Personal Information, you may withdraw your consent at any time. However, if you withdraw your consent, it will not affect the lawfulness of the processing that occurred based on your consent prior to your withdrawal.

12. Sharing Information with Third Parties
We know how important your Personal Information is to you. We are committed to keeping it strictly confidential. GAMENANA will not sell, rent or lease its user lists and/or the information we have been entrusted with to third parties.

GAMENANA may, from time to time, contact you on behalf of external business partners about an offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. GAMENANA Service may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, process payments, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to GAMENANA, and they are required to maintain the confidentiality of your information.
GAMENANA Services may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GAMENANA or the site; (b) protect and defend the rights or property of GAMENANA; and/or (c) act under exigent circumstances to protect the personal safety of users of GAMENANA, or the public.

13. Use of your Personal Information
GAMENANA collects and uses your personal information to operate, provide, and deliver the services you have requested. GAMENANA may also use your personal information to inform you of other products or services available from GAMENANA and its trusted affiliates.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party.

14. Use of Credit Card Information
If you give us credit card information, we use it solely to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
The personal information we collect is voluntarily unless you don’t provide it to us. However, you may be required to provide certain personal information to us when you elect to subscribe and use any of our services available through our Mobile App and Website. These may include: (a) registering for an account ; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services using our app. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

15. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected and transmitted on our Websites or Mobile Applications, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.
We strive to take appropriate security measures to protect the integrity of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
16. Alerts in the Event of a Security Breach
If a security breach causes an unauthorized intrusion into our system that materially affects you, then GAMENANA will notify you as soon as possible and later respond with a root cause analysis and resolution.

17. External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
18. Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of GAMENANA by contacting us at:info@gamenana.games or through the third party’s unsubscribe page.

19. Changes and Updates
GAMENANA LLC periodically update this Privacy Policy. Any changes will be effective from the time the new Privacy Policy is posted and dated at the bottom of the page.

20. Questions and Concerns
If you have any questions about this Privacy Policy, please contact our Data and Privacy team at support@gamenana.games or by postal mail at: GAMENANA LLC, P.O.Box 6882, Alexandria VA 22306.